Contact information

 

 

Contact us

Talk to a person. No chatbots pretending to be people.

Customer support

Order help, product questions and returns — one inbox for everything.

support@getpurehabit.com

Hours: Monday to Friday, 9:00–17:00 UK time. We aim to reply within 1–2 business days, usually sooner.

Business details

PureHabit
Operated from the United Kingdom
Website: getpurehabit.com
Email: support@getpurehabit.com

Tracking an order

Your tracking link is in your shipping email. If you cannot find it, email us your order number and we will resend it.

Something wrong with your order

Email us. We stay responsible for your order until it is resolved — buying from us never means being handed off to a courier or a supplier to fend for yourself. Our 30-day money-back guarantee is set out in full in our refund policy.

Where we ship

United Kingdom, United States, Canada, Australia and New Zealand. Shipping is free to all five, with no minimum order.